London

Family mediation in London

Confidential family mediation in London, offering convenient support with separation, divorce, child arrangements and financial decisions.

Mediation in London to help families make decisions together

Our London family mediation service gives separating couples and parents a constructive way to resolve difficult issues. Meet an accredited mediator online from your home, workplace or another private location that suits you.

We provide impartial support with discussions about children, finances and property, helping you explore solutions and reach agreements without relying on lengthy court proceedings.

WHERE WE WORK

Online family mediation across London

We provide online family mediation across Central, North, South, East and West London. Our mediators support families throughout the capital, including Westminster, Camden, Islington, Hackney, Tower Hamlets, Greenwich, Lewisham, Southwark, Lambeth, Wandsworth, Hammersmith and Fulham, Ealing, Barnet, Enfield, Croydon and Richmond upon Thames.

Travelling across London can make arranging face-to-face appointments difficult, particularly when participants live or work in different boroughs. Online mediation allows each person to join securely from a separate, confidential location, making sessions easier to manage around work, school and family responsibilities. Our London family mediators can help with parenting arrangements, communication, the family home, mortgages, pensions, savings, investments, business interests, debts and future financial support. Your mediator remains impartial throughout the process, helping both participants explain their concerns and consider realistic options. The aim is to reduce conflict, provide greater clarity and help you develop practical agreements for life after separation.

Flexible, trusted mediation for families across London

Our online service makes professional family mediation accessible wherever you live in London, including when participants are based in different boroughs or elsewhere in the UK.

You will receive confidential support from the same experienced, accredited mediation team, with appointments arranged to fit more easily around your circumstances.

Don't just take our word for it

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Matthew New
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"I recently used First Steps Family Mediation and was incredibly impressed by their professionalism, efficiency, and care. The administration team made the entire process seamless, and communication was excellent from start to finish. I am particularly grateful for their ability to facilitate separate shuttle sessions, which ensured a completely safe, neutral, and comfortable environment throughout. I highly recommend their services to any parent navigating family mediation."
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Brenna Pearson
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So professional, helpful and kind. Thank you to Sam for all her help.
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Lisa
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Absolutely amazing
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Jmicster
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Excellent service from Sam & her team, They are sharp, analytical, and highly skilled at keeping conversations productive. They saved us months of litigation and significant legal fees by helping us find a mutual resolution in just a few sessions. Exceptional professionals.
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Gabriella Cordiner
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I didn’t think mediation would work but first steps were supportive and understanding of my children’s individual needs and helped us reach a better future. I recommend Sam and the team, we are so grateful for all your help.
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Richard Baker
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Never thought I'd undertake mediation. But I'm glad I chose First Steps. At a stressful time in life, they were professional, supportive, helpful, and very knowledgeable. I never felt talked down to or made to be the bad guy. Would very much recommend them for anyone facing those difficult conversations. A neutral space to talk openly, and freely.
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Tee J
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The management are very concerned about the clients experience - had a situation, she found a solution when she really didn’t have to and she made good on what was said to me - let’s hope the rest of the experience is to the same level Thankyou for your professionalism
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Timothy Rumbelow
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Compassionate and caring - totally recomended!
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Mark Steele
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If only the whole divorce procedure was as simple as dealing with First Steps. Karen and Samantha at the Plymouth office were absolutely amazing, providing reassurance, empathy, professional advice and genuinely cared about me and the process I was going through. I would whole heartedly recommend First Steps if you have any mediation requirements and add my thanks to them for everything that has been done by them.
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