Accredited online family mediation for Birmingham families who need constructive support with separation, divorce, child arrangements or financial matters.
We provide family mediation for married and unmarried couples, separated parents and other family members. Sessions can focus on one specific concern or several connected issues affecting your family.
Our Birmingham mediation services include divorce and separation mediation, financial mediation, parenting discussions and support with child arrangements. We can also explain the MIAM process and whether mediation may be suitable for your circumstances.
Our online family mediation service is available throughout Birmingham, including Edgbaston, Harborne, Selly Oak, Moseley, Kings Heath, Hall Green, Yardley, Erdington and Sutton Coldfield. We also help families in Solihull, Sandwell, Dudley, Walsall, Wolverhampton and communities across the wider West Midlands.
Meeting online removes the need to travel through Birmingham or coordinate appointments around different locations. Each participant can join securely from a separate private space, making mediation easier to manage alongside work, school and family commitments. Our accredited mediators can support discussions about where children live, time with each parent, communication, property, mortgages, pensions, savings, debts and future financial arrangements. Every family has different priorities, so we tailor the mediation process to the decisions you need to make. Our aim is to help you reduce conflict, communicate more effectively and develop realistic agreements for life after separation.
Attend confidential mediation sessions from home or another suitable location, with no journey or shared waiting room. Separate online meetings can also be considered where direct joint discussions are unsuitable.
Wherever you live in Birmingham or the West Midlands, you will receive professional guidance from the same experienced and accredited family mediation team.
EXCELLENT
Based on 14 reviews
Posted on Google
Matthew NewTrustindex verifies that the original source of the review is Google.
"I recently used First Steps Family Mediation and was incredibly impressed by their professionalism, efficiency, and care. The administration team made the entire process seamless, and communication was excellent from start to finish. I am particularly grateful for their ability to facilitate separate shuttle sessions, which ensured a completely safe, neutral, and comfortable environment throughout. I highly recommend their services to any parent navigating family mediation."Posted on Google
Brenna PearsonTrustindex verifies that the original source of the review is Google.
So professional, helpful and kind. Thank you to Sam for all her help.Posted on Google
LisaTrustindex verifies that the original source of the review is Google.
Absolutely amazingPosted on Google
JmicsterTrustindex verifies that the original source of the review is Google.
Excellent service from Sam & her team, They are sharp, analytical, and highly skilled at keeping conversations productive. They saved us months of litigation and significant legal fees by helping us find a mutual resolution in just a few sessions. Exceptional professionals.Posted on Google
Gabriella CordinerTrustindex verifies that the original source of the review is Google.
I didn’t think mediation would work but first steps were supportive and understanding of my children’s individual needs and helped us reach a better future. I recommend Sam and the team, we are so grateful for all your help.Posted on Google
Richard BakerTrustindex verifies that the original source of the review is Google.
Never thought I'd undertake mediation. But I'm glad I chose First Steps. At a stressful time in life, they were professional, supportive, helpful, and very knowledgeable. I never felt talked down to or made to be the bad guy. Would very much recommend them for anyone facing those difficult conversations. A neutral space to talk openly, and freely.Posted on Google
Tee JTrustindex verifies that the original source of the review is Google.
The management are very concerned about the clients experience - had a situation, she found a solution when she really didn’t have to and she made good on what was said to me - let’s hope the rest of the experience is to the same level Thankyou for your professionalismPosted on Google
Timothy RumbelowTrustindex verifies that the original source of the review is Google.
Compassionate and caring - totally recomended!Posted on Google
Mark SteeleTrustindex verifies that the original source of the review is Google.
If only the whole divorce procedure was as simple as dealing with First Steps. Karen and Samantha at the Plymouth office were absolutely amazing, providing reassurance, empathy, professional advice and genuinely cared about me and the process I was going through. I would whole heartedly recommend First Steps if you have any mediation requirements and add my thanks to them for everything that has been done by them.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more